OUR RETURN AND REFUND POLICY
Everything You Need to Know
We do NOT give refunds on the products sold. We will ensure to deliver the best quality of products as they are described. If there is a sizing or manufacturing issue, we will consider a possible trade-in/replacement product. Your satisfaction with our product and services still mean the world to us here at Sedai Kotai. We will exhaust every effort in ensuring that we are living up to your expectations.
Message from the CEO: "I am constantly striving to grow as a company and as a person. I completely understand what it is like to be frustrated with ordering online and the uncertainty that accompanies it. That is why until I can improve our policy, I will be inspecting each individual product before they are shipped out. Thank you in advance for allowing us to grow and your continued support and understanding."